Our values are built around six words, and these words are truly meaningful to us.
Reliability, agility, responsibility, efficiency, honesty, and innovation.
We have spent considerable time together reflecting on how these values manifest in our daily work and decision-making. For example, in 2021, over a six-week period, we each documented and shared observations and examples of how a particular value was reflected in our own or a colleague’s actions during the work week.
This served as inspiration a few years later, in early 2024, for the idea to create a video series on the topic. The videos can be found at the bottom of this page.
We boldly seek new ways of doing things. We test ideas with a low threshold and don’t settle for doing things the way they’ve always been done. We want to stand out from our competitors with creative solutions.
It’s important to us that matters are handled promptly and that we help our customers and each other in all situations. We value planning and handling matters in agreed-upon ways. We strive to give everyone the opportunity to use their strengths to achieve our common goal.
We take care of our staff’s well-being in the best possible way and consider the impact of our operations on the environment, consumers, and our partners. We act ethically, boldly, responsibly, and openly toward each other, our principals, and our customers.
We conduct an annual workplace survey that includes the eNPS metric, which reflects employee commitment to the employer.
Here are our results from recent years:
2025: response rate 100%, eNPS 63
2024: response rate 92%, eNPS 59
2023: response rate 100%, eNPS 68
2022: response rate 100%, eNPS 57
Innovation
Agility
Reliability
Honesty
Efficiency
Responsibility
